Collaborative Design Bibliography

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Contents

General Design References

I didn't have time to include the readings from these lists, so also check out:

Principles of Design

Norman, Donald A. (2004). Emotional Design: Why We Love (or Hate) Everyday Things. Basic Books: New York, NY.

Norman, Donald A. (1988/2002). The Design of Everyday Things. Originally Published as The Psychology of Everyday Things. Basic Books: New York, NY.

Druin, A. (1999). "The Role of Children in the Design of New Technology". Behaviour and Information Technology 2002 21(1). pp. 1-25.

Grudin, J. (1988). Why CSCW Applications Fail: Problems in the Design and Evaluation of Organizational Interfaces. CSCW 88: Proceedings of the Conference on Computer-Supported Cooperative Work, Portland, OR: ACM, 85-93.


Grudin, J. (1994). Groupware and social dynamics: Eight challenges for developers. Communications of the ACM, 37(1):92-105.

Grudin, J. (1989). Why Groupware Applications Fail: Problems in Design and Evaluation. Office: Technology and People, 4(3): 245-264.

Orlikowski, W. (1992), Learning from notes: organizational issues in groupware implementation. ACM Conference on Computer-supported cooperative work, 362-369.

Orlikowski, W. J. (1993). Learning from Notes: Organizational Issues in Groupware Implementation. The Information Society: 9(3), 237-250. Reprinted in Kling, R. (ed.) (1996). Computerization and Controversy: Value, Conflicts and Social Choices. Second Edition. San Diego, CA, USA: Academic Press.

Design Methods

See the Design Methods page.

In each methods page linked to from the Design Methods page, there is a short bibliography for the method.

Approaches to Design, Other Design Research

Dourish, Paul (2006). Implications for Design. Conference on Human Factors in Computing Systems, Proceedings of the SIGCHI conference on Human Factors in computing systems, 541 - 550.

Ackerman, M. S. (2000). The intellectual challenge of CSCW: The gap between social requirements and technical feasibility. Human-Computer Interaction, 15(2-3):179-203.

Greenbaum, J. and Kyng, M., editors (1991). Design at Work. Lawrence Erlbaum Associates, Hillsdale, NJ.

  • Greenbaum, J. and Kyng, M., Introduction: Situated design (pp. 1-24).
  • Part I: Reflecting on work practice.

Markus, M. L. and Keil, M. (1994). If we build it, they will come: Designing information systems that people want to use. Sloan Management Review, 35(4):11-25.

Oudshoorn, N. & Pinch, T. J. (2003), Introduction: How Users and Non-Users matter. In Oudshoorn, N. & Pinch, T. J., How users matter: the co-construction of users and technologies. Cambridge, Mass., MIT Press: 1-25.

Galegher, J; Kraut, R. E.; Egido, C. (1990). Intellectual Teamwork: Social and Technological Foundations of Cooperative Work. Hillsdale, NJ: Lawrence Erlbaum Associates, Inc.

Nardi, B. A.; Miller, J. R. (1991). Twinkling Lights and Nested Loops: Distributed Problem Solving and Spreadsheet Development. International Journal of Man-Machine Studies, 34(2): 161-184.

Nardi, B. A.; Kuchinsky, A.; Whittaker, S.; Leichner, R.; Schwartz, H. (1996). Video-as-data: Technical and Social Aspects of a Collaborative Multimedia Application. Computer Supported Cooperative Work, 4: 73-100.

Schmidt, Kjeld; Simone, Carla (1996). Coordination Mechanisms: Towards a Conceptual Foundation of CSCW Systems Design. Computer Supported Cooperative Work, 5: 155-200.

Schneiderman, Ben (1997). Designing the User Interface: Strategies for Effective Human-Computer Interaction. Addison-Wesley Publishing Co., Reading, MA, third edition.

  • Ch. 2: Theories, Principles and Guidelines, 52-95
  • Ch. 12: Printed Manuals, Online Help and Tutorials, 440-469

Twidale, M. B.; Nichols, D. M.; Paice, C. D. (1997). Browsing is a collaborative process. Information Processing and Management, 33(6): 761-783.

Dourish, Paul (2001). Where the Action Is: The Foundations of Embodied Interaction. Cambridge, MA, USA: The MIT Press.

Rogers, Yvonne (2004). New theoretical approaches for HCI. ARIST: Annual Review of Information Science and Technology (Eds. B. Cronin and D. Shaw), 38.

Design Learning & Education

Nardi, Bonnie A. (1993). A Small Matter of Programming: Perspectives on End User Computing. Cambridge, MA, USA: The MIT Press.




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Other Lists of Readings

See also the following pages on the unofficial GSLIS wiki:

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